If you decide to buy wine from us or use our website, you are agreeing to the following terms and conditions. In line with our no nonsense policy we have tried to make these as painless as possible and fair to both you and us. We may update these from time to time.

How do I place an order?

There are two easy ways to place your order:

ONLINE - The easiest way to place an order is view our wines online and add the wines you would like to enjoy to your Shopping Cart. Once you have finished your ordering view your shopping cart and submit your order. Fill in your name and contact number then you order will be submitted by email. You can choose to pay by PayPal if you have a paypal account. If you choose the option "other" to safeguard your credit card, we do not ask for these details online. Once we receive your order one of our consultants will telephone you to collect payment details.

BY PHONE - View our offices online and keep a note of your selections. Simply phone us on 1800 800 847, 9am - 6pm Monday to Friday to place the order. We love hearing from our customers!

What if I'm not happy with the quality of a product?

Every wine we sell is covered by our 100% quality guarantee. If you receive a wine from us and it is in any way faulty (it does sometimes happen), on notification we will refund your money. If any bottles are broken in transit please notify us as soon as possible to arrange refund or replacement. Substitution – Although very rare, occasionally due to unforeseen circumstances we may run out of a particular wine or vintage. If this happens we will substitute this wine for one of equal if not better quality and value, guaranteed.

Do the prices include GST and how can I pay?

All prices are in Australian dollars, and include GST. We accept payment by Bankcard, Visa, Mastercard, Diners and Amex. You may also pay by cheque or postal order. Phone us on 1800 800 847 to make arrangements. All advertised savings are based on independently recommended retail prices.

Does it cost extra for delivery?

Delivery within Australia is free. Our wine is delivered by Australia post. All orders can be delivered to any residential or business address (including P.O Boxes. In remote locations you may have to pick up your wines from the depot in your nearest town). Australia Post normally deliver Monday to Friday 9am to 5pm. If you are not going to be home at these times, most of out customers give us instructions to leave the wine in a SAFE place (eg front door), alternatively Australia post will leave a card and you can pick it up from your local Post Office. We allow 10 working days for delivery but depending on your location it may be much sooner.

PLEASE NOTE: UNFORTUNATELY WE CANNOT DESPATCH ORDERS OVERSEAS. DELIVERIES WITHIN AUSTRALIA ONLY.

Do I have to be over 18 to order?

Yes you do. We don´t sell to anyone who isn´t 18 years old or over. By placing an order online you confirm that you are at least 18 years old.

If I sign up to regular deliveries do you contact me before each one?

If you choose to join one of our wine plans and receive a regular delivery every 3 months, you consent to us holding your credit card details for the purpose of obtaining payment for your regular delivery. We will dispatch your regular delivery automatically between the 10th and 15th of the due month.

Are my personal details protected?

If you choose to register on our website or order any of our products, you consent to us holding and using the information for the purpose of processing your order and to notify you of its delivery status. We also may contact you with future offers and services. We take your privacy very seriously. We will not sell, nor rent, nor lend your details to any other person or organisation. Should you ever wish to cease hearing from us, a simple phone call to 1800 800 847 or email us wines@corker.com.au and your details will be erased from out data base.

Where are you located?

Our Administration and Registered Office is located is Castle Hill NSW whilst our warehouse facilities are in the heart of Barossa Valley, South Australia. Cork holds a Direct Sales Licence under the S.A Liquor Licensing ACT 1997. Our Licence Number is 51400279. A.B.N 84 096 710 093.

Our Promise to you...

Our philosophy is simple, we aim to please you, our customers are our business, therefore we will do whatever we can to make you happy. Cork Pty Ltd direct markets wine to thousands of happy customers all over Australia.

Savings...

*All savings based on independant recommended retail prices.